We welcome your comments on our service and any ideas or suggestions you might have on how we can better assist you.  Please take a moment to complete this form.  Thank You!

How did you contact our office?  Select One - click on arrow Office Visit - Downtown Sarasota Office Visit - South Sarasota Office Visit - Venice Office Telephone Website E-mail

Date of visit & time of day    

What type of transaction took place? 

Employee's name (if known)       

How would you best describe the employee who helped you?  Select all that apply:
  Professional       Friendly       Attentive       Helpful       Competent
  Knowledgeable       Abrupt       Rude       Uninformed
  Other: 

In office:
How long did you wait to be assisted by receptionist?    By clerk? 

Was the transaction completed to your satisfaction?       Yes       No
If no, please complete the comments section below and tell us how we could better serve you the next time.

How was the office appearance?    Excellent    Satisfactory     Needs improvement

Telephone:
How long did you wait to be assisted by an operator? 

Did you get the information you needed?    Yes       No

Was the information presented in a clear and understandable manner? Yes    No

Was the phone call completed to your satisfaction?       Yes       No

Please help us improve.  If you answered any question with "no", complete the comments section below with how we could better serve you the next time.

E-mail:
Did you get the information you needed?    Yes       No

Was the information presented in a clear and understandable manner? Yes    No

Was the transaction completed to your satisfaction?       Yes       No

Please help us improve.  If you answered any question with "no", complete the comments section below with how we could better serve you the next time.

Website:
Did you find the information you needed?    Yes       No

Was the information presented in a clear and understandable manner? Yes    No

How was the website appearance?   Excellent   Satisfactory  Needs Improvement

Please help us improve.  If you answered any question with "no", complete the comments section below with how we could better serve you the next time.

Additional Information:

How can we improve? 

Comments?   Complaints?   Other ideas or suggestions on how we can improve our service:

If you have asked a question or would like for us to reply, please provide contact information below:

Name 

Address 

City      State    Zip 

Phone: 

Email:

Please note:  According to Florida law, all information provided in this survey is public record, including optional information.

Thank you for assisting us in making our service better!

Sarasota County Tax Collector
Barbara Ford-Coates